T&C's & Float Care

How to Look After Horse Floats
According to the Manufacturers

Preventative maintenance and care is the key to keep your float looking like new.

As the manufacturers we recommend following the basic checks listed below to keep your horse float looking great, in good running order and to ensure you meet our warranty conditions.

  • 12 Volt Power – If your float is fitted with a kitchen area then this is powered from Pin 2 on your trailer plug, this also charges the brake away battery so must be operational.
  • If your float has electric brakes, the tow vehicle must be equipped with an adjustable brake system, designed for electric brake trailers. If it has a brake away system, the tow vehicle must have a compliant brake controller and battery monitor.
  • Tyre Pressure – Our recommended tyre pressure for your new horse float is 45psi
  • JOCKEY WHEELS – Please note the jockey wheel is NOT for moving your float around on. It is purely to lift the float up and down off your vehicle. Trying to move the float on the jockey wheel will result in permanent damage to your jockey wheel which will not be covered by warranty. Also be sure not to over extend the jockey wheel when attaching to your vehicle.
  • Rubber Flooring – The floor and walls in the horse area of your float is protected by rubber. It is important that this be kept well maintained. Once a month check for signs of wear or any damage to the sealed edges of the floor. If your horse damages the walls or floor these must be attended to immediately. If you see any wear or gaps in the sealed edges these must be resealed immediately. Failure to do so could result in water getting into your floor which could cause damage which will not be covered by warranty.
  • Keep your float clean inside – Horse urine and manure must be cleaned out after every use and not left in the float for extended periods of time. All walls and surfaces should be kept in good clean order.
  • Outside Care – Your new float has an automotive style paint finish which it is important to maintain. Keep the float clean on the outside and for longevity try and wax the float once every two months with a good quality wax, paying particular attention to the roof, especially if the float will spend extensive periods outside.
  • Storage of Float – The Australian climate is very hard on all new vehicles and floats. High UV is the main cause of this. To keep your horse float looking like new, the manufacturers recommendation is to store the float undercover. If this is not possible then a float cover is the next best option to keeping your float in good order.
  • Kitchen Door Latches – All our cupboard doors have adjustable door hinges. Periodically check the latches for lubrication and if a little stiff a little Lithium spray grease will rectify this.
  • External Latches – All our recessed external door handles are adjustable. Should you find they need tightening or loosening there are nuts either side of the latch you can use to adjust it in or out. You will need a 17mm spanner to do this but it is a very simple and easy job to do.
  • Windows and Tie Up rings – It is important to check your float for any water leaks that may appear due to movement of the float and normal wear and tear. If a water leak is found it is important to rectify this straight away to avoid any damage to the paintwork or structure of your float. Normal silicone sealant is fine for this.
  • Bearings – Servicing of your bearings is an important part of maintaining your new horse float. Lubrication is an important factor in bearing maintenance. Maintaining your bearings involves having a licensed mechanic or service person periodically removing, cleaning, inspecting and greasing the bearings. We recommend that bearing maintenance be completed every 6 months or every 3 months if traveling long distances and over severe conditions. Failure to observe these recommendations may result in bearing failure and warranty claims being denied.
  • Electric Brakes and Drums – The electric brake and drum maintenance should be carried out in conjunction with the bearing maintenance. Brake pads need to be checked for wear and adjustment may be required. Again this should be carried out by a licensed mechanic or service person.
  • Suspension – Your float is equipped with roller rocker suspension which is designed to give your horse a comfortable ride. The suspension incorporates 4 rollers that must be checked at least once a year. If these rollers become worn or damaged they must be replaced. The suspension on your new horse float or trailer also has greaseable pins that the rollers run on. There are 3 pins on each side that need to be maintained. This should be done at the same time that you are having your horse float or trailer serviced. All U bolts should be checked and tightened as required within the same period.
  • Failure to maintain and service your horse float following the manufacturers recommendations outlined above may result in damage to critical components of your horse float or trailer and may result in warranty claims being denied.

Regency provides all new floats with a 48 month structural warranty on the aluminium floor, steel frame, chassis & suspension of your horse float. All other items on our float are covered by a 12 month Warranty.

 

  1. 20% cancellation fee is applied to all orders 
  2. Warranty is valid from the initial date of sale providing that the horse float has only been used for its intended purpose and all manufactures operation limits and guidelines have been observed. Warranty is not transferable owner to owner.
  3. Warranty excludes components such as Tyres, brakes, bearings, rubber floor, padded dividers and any other items which are deemed to be normal wear and tear items.
  4. Warranty does not cover any damage created by animals being transported. i.e. bitten/ripped divider pads, rubber teared due to scrambling/pawing 
  5. Any repairs to the horse float must be authorised by Regency Floats via written approval. Failure to do so may result in warranty claims being denied.
  6. To ensure that our warranty conditions are being met please ensure you read and follow the guidelines in our Float Maintenance sheet.
  7. During normal use movement can occur and water leaks may appear in the float. It the responsibility of the float owner to periodically check for leaks which must be rectified immediately. Any damage occurring to the paintwork or frame due to water leaks not being attended to is specifically excluded from our warranty.
  8. Regency Floats reserves the right to inspect all warranty claims, and it will be the customers responsibility to deliver the Horse float to either Regency Floats or an approved repairers premises for inspection and repairs if needed.
  9. Warranty will be void if proper maintenance and upkeep of the Horse float is not kept to a proper standard.*
  10. Warranty will be void if the initial 1,500km preventative service is not carried out and a receipt is not kept to confirm such a service was performed.
  11. Warranty is void in the event of commercial use of a Regency Float including commercial hire, using the float for purposes other than the transport of a horse, unauthorised modifications to the horse float, overloading, improper use of the horse float and failure to observe operation limits and guidelines.
  12. Regency Floats use hot dipped galvanized steel for most steel parts of the float. The floor is Aluminium. Galvanising helps to stop the process of rust forming, however it does not prevent rust in certain situations. If chemicals, acids or salt water gets on the float then it should be washed of immediately. Also any scratches and stone chips that can penetrate the galvanising should be treated and painted immediately to help prevent rust forming. This warranty does not cover rust forming in the horse float due to the above situations and does not cover general wear and tear of the horse float. This includes horses chewing, scratching, pawing or kicking to the horse float and the use of any feed buckets and hay nets in or attached to the horse float.
  13. Regency Floats reserves the right to make changes to floats currently in production and assumes no obligation to apply these changes to previous models produced.
  14. Warranty supersedes all other expressed or implied warranties. No person is authorised to give or make changes to this warranty on behalf of Regency Floats. Nor are they to assume Regency Floats have any other liability in connection with any of its products unless made in writing and signed by the proprietor of Regency Floats.
  15. Regency Floats accept no liability for loss or damage directly or indirectly arising from the use of the Horse float in a manner other than recommended by Regency Floats and Trailers. Nor does Regency Floats accept any consequential liabilities or damages arising from the use of the horse float separately or in combination with any other equipment or materials.

Contact Australia’s Leading
Horse Float Manufacturers Today

Whether you have a 2HAL or 3HAL, if you would like to find out more about how to best care for and maintain your horse float, contact the friendly Regency Floats team on 02 4666 0202 today.

ALL CANCELLATIONS ARE SUBJECT TO A 20% CANCELLATION FEE.

View full gallery